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December 1, 2005
Start Your Business - Within One Year

 
Go from great idea to actual business in less than a year. Here are 10 steps to start-up.

Step 1: Prepare for the journey ahead.

Since taking the risk to start your own business can be challenging — as well as exhilarating and rewarding — make sure you have support systems in place. Family, friends, a business partner and/or fellow entrepreneurs provide moral support. Individuals with expertise and industry experience offer perspective, benchmarking and candid feedback on your plans. Create a plan for financial stability in your start-up phase — it can take time to draw a decent, consistent salary. Significant personal savings, loans from family members or friends, a job and/or a financially supportive spouse are a necessity. You’ll also want to engage professional services — a lawyer and an accountant — to help you chart the legal and financial issues entailed in establishing a new business.

Step 2: Scout the competition.

Whether your idea is for an innovative consumer product or a novel service, research the competition. Many ideas that seem unique at first glance already exist in the marketplace in some shape or form. Look for direct competitors — those offering the same or a similar product. Substitutions — things consumers may buy instead of your product or service — will also impact sales. Indirect competitors as well vie for your customers’ dollars. A thorough analysis of the competition allows you to position your product or service as distinctive and valuable.

Step 3: Research the market.

Who will pay for your product or service? Why will they buy from you? Defining your target market and your unique value proposition starts with market research. Secondary research — newspaper articles and industry reports — can help you identify consumer trends and point to a need for your product or service. Hone in on specific populations and then perform your own survey to confirm your theories.
 
Step 4: Develop a viable business model.

Develop realistic sales and expense forecasts. Market research will help you determine the size of your market, how many people may purchase your product or service, and how often they might buy. Pre-sales — taking orders before you have a product or service in place — is an even better way to predict sales. Thoroughly research expenses as well. Find real numbers for legal services, inventory, staffing, marketing, office or retail space and utilities, business insurance and other start-up expenses.
 
Step 5: Secure start-up capital.

Identify sources of capital to bridge the gap between expenses and revenues in the early months (or even years) of business. Issuing equity and taking out loans are two common financing options. Issuing equity means others hold an ownership interest in your company and may wish to be involved in operations. Loans require you to pay interest on the money you borrow, but you don’t relinquish control. Finding investors or acquiring a bank loan can be challenging. Angel and institutional investors often look for experienced management teams and companies with a track record of success. Bank loans require collateral.
Prepare for the likelihood that initial financing will come from friends, family and personal savings. Start building relationships with individuals who can provide resources — expertise and financial — as you build your business.

Step 6: Develop an operations plan.

Determine the “flow” of your business. What do you need to do to identify potential customers, make the sale, source materials, deliver your product or service, and provide good customer service so your clients return? Be realistic about your day-to-day work life. An entrepreneur wears many hats, from big picture strategy to stuffing envelopes. Know your limitations — delivering a low quality product or service early on will deter repeat business and impact word of mouth, so make sure you can keep up. If you need to hire staff, develop job descriptions and interview candidates early so you’re ready to go as business ramps up. Build time into your schedule to manage your team.
 
Step 7: Market your business.

Market your business early and often. Start compiling a mailing list of prospective customers and tell everyone you know about your business. Host a grand opening or kick-off party. Invite family and friends, community members, business associates and local government officials. Have flyers on hand so guests can help generate buzz. Partner with other organizations or businesses catering to your target market. Look for ways to introduce your product or service to large groups at trade shows and public events. Support local community groups and schools with donations for fundraisers. Send press releases to local newspapers, TV/radio stations and trade publications announcing your new business. Create promotions to reward customers who refer other business to you. Be visible.

Step 8: Evaluate progress toward goals.

The start-up phase can be a roller-coaster ride — some days sales will be up and you’ll feel great, and other days you’ll wonder why you took the plunge. Before you launch, set realistic monthly, quarterly and annual goals for sales, new customers, repeat customers, average sales transaction and other relevant metrics based on concrete sales drivers. Build a strategy including specific tasks to achieve your goals.

Step 9: Refine your business plan.

Flexibility is important when you’re doing something brand new. Don’t be afraid to challenge assumptions you’ve made in your business plan if it’s not working.  At the same time, don’t panic if at first you don’t succeed. Sometimes, a new idea takes time to catch hold. Listen to your customers and gather data — not just anecdotes — to determine if your product or services need tweaking. Test before you change what you’re doing.
 
Step 10: Stay positive.

Starting a new business is a marathon, not a sprint. If you’re passionate about what you’re doing, you have to have faith that your hard work will pay off in the long run. Try to celebrate small wins along the way, and don’t take setbacks too seriously. Learn from mistakes and move forward. It’s the mark of an entrepreneur to be ambitious, always striving for more and better. But this is your life, too — enjoy the journey.
 
    Jan Stephenson is CEO and Amy Appleyard COO of Spark Craft Studios, a unique crafts retailer and studio in Somerville offering cosmopolitan, professional women a stylish and social venue in which to be creative. They launched their business in January 2005, less than one year after they developed the concept as part of a business plan project while attending Boston University’s MBA program.


 


 

 





 

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